28542, Camp Lejeune, North Carolina Overall Health Score Hospital Score

The Hospital Score for the Overall Health Score in 28542, Camp Lejeune, North Carolina is 34 when comparing 34,000 ZIP Codes in the United States.

## Overall Health Score: Hospitals Near Jacksonville, NC (ZIP Code 28542)

Navigating the healthcare landscape can be daunting. For residents of Jacksonville, North Carolina (ZIP Code 28542), understanding the quality and accessibility of local hospitals is crucial. This review provides an "Overall Health Score" assessment, considering factors like CMS star ratings, emergency room wait times, specialty centers, and telehealth capabilities, offering a clear picture of the healthcare options available.

**The Flagship: Naval Medical Center Camp Lejeune (NMCCL)**

The primary healthcare provider for active-duty military personnel, their families, and retirees in the area is the Naval Medical Center Camp Lejeune (NMCCL). While not typically rated by CMS due to its unique patient population, NMCCL offers a comprehensive range of services. It’s a significant regional asset, providing a Level III trauma center, ensuring immediate care for serious injuries. NMCCL boasts a robust network of specialists, including cardiology, oncology, and orthopedics. The hospital's commitment to supporting the military community means a focus on mental health services, critical for service members and their families. Access to care is generally good, though wait times can fluctuate depending on demand and staffing levels. NMCCL has been actively expanding its telehealth capabilities, offering virtual appointments and consultations to improve access to care, particularly for those stationed or living off-base.

**Onslow Memorial Hospital: A Community Hub**

Onslow Memorial Hospital, located in Jacksonville, serves as the primary civilian hospital for the area. It holds a 3-star rating from the Centers for Medicare & Medicaid Services (CMS). This rating reflects its performance across various quality metrics, including patient safety, effectiveness of care, and patient experience. Onslow Memorial operates a well-regarded emergency department, with wait times typically within the national average, though fluctuations are possible during peak hours. The hospital features a comprehensive range of services, including cardiology, general surgery, and obstetrics and gynecology. Onslow Memorial has invested in advanced imaging technology and offers specialized programs like a wound care center. Telehealth services are available, expanding access to specialists and follow-up care, especially beneficial for patients in rural areas.

**Comparing the Options: A Critical Assessment**

When comparing NMCCL and Onslow Memorial, the choice depends on individual needs and eligibility. Military personnel and their families will primarily utilize NMCCL, benefiting from its specialized military medicine expertise and focus on veteran care. Civilian residents in the 28542 ZIP code will rely on Onslow Memorial Hospital. While Onslow Memorial's CMS rating provides a standardized measure of quality, it's important to consider the specific services needed. NMCCL, while not rated by CMS, offers a broader range of specialized services and a Level III trauma center.

**Emergency Room Performance: A Vital Indicator**

Emergency room wait times are a crucial factor in assessing hospital performance. Onslow Memorial's ER typically sees wait times that are competitive with national averages. However, wait times can be affected by seasonal variations, the severity of patient conditions, and staffing levels. Real-time wait time information is often available on the hospital's website or through online platforms. NMCCL’s ER, while serving a specific population, also experiences fluctuations in wait times. The military hospital is usually prepared to handle a wide range of emergencies.

**Specialty Centers: Access to Specialized Care**

Both NMCCL and Onslow Memorial offer specialized services. NMCCL provides a more extensive range of specialty care due to its larger size and focus on serving a diverse population. Onslow Memorial has developed specialized programs in areas like cardiology, cancer care, and orthopedics. Access to specialists is generally good at both hospitals, though wait times for appointments can vary. Patients with complex medical needs may be referred to larger regional medical centers, such as those in Wilmington or Greenville, for specialized procedures or treatments not available locally.

**Telehealth: Bridging the Distance**

Telehealth services have become increasingly important in healthcare delivery. Both NMCCL and Onslow Memorial have expanded their telehealth offerings. Telehealth allows patients to consult with physicians remotely, reducing the need for in-person visits. This is particularly beneficial for follow-up appointments, medication management, and mental health services. Telehealth can also improve access to specialists who may not be readily available in the immediate area. The availability and types of telehealth services offered can vary.

**Patient Experience: The Human Element**

Patient experience is a critical component of overall health. Both NMCCL and Onslow Memorial strive to provide a positive patient experience. Patient satisfaction surveys, such as those conducted by CMS, provide insights into patient perceptions of care. Factors like communication with healthcare providers, the cleanliness of facilities, and the responsiveness of staff contribute to patient satisfaction. While patient satisfaction data can fluctuate, both hospitals are committed to improving the patient experience.

**Beyond the Hospitals: A Broader Perspective**

The healthcare landscape extends beyond hospitals. The availability of primary care physicians, urgent care centers, and specialty clinics also impacts the overall health of the community. Jacksonville and the surrounding areas have a network of primary care providers, offering essential preventative care and management of chronic conditions. Urgent care centers provide an alternative for non-emergency medical needs, reducing the burden on emergency rooms. Access to these resources is generally good, though wait times for appointments can vary.

**Overall Health Score: A Summary Assessment**

For residents of ZIP Code 28542, the healthcare options are centered around NMCCL and Onslow Memorial Hospital. NMCCL serves a specific population and offers a comprehensive range of services, including a Level III trauma center. Onslow Memorial, the civilian hospital, provides a range of services and has a 3-star CMS rating. Emergency room wait times are generally within acceptable ranges, though fluctuations are possible. Telehealth services are available at both hospitals, enhancing access to care. The availability of specialty centers and the broader network of healthcare providers contribute to the overall health of the community. The "Overall Health Score" for the area is positive, reflecting the presence of a major military medical center and a community hospital with a range of services. The key to optimal healthcare is understanding individual needs, researching available options, and actively engaging with healthcare providers. Residents should also consider their insurance coverage and the specific needs of their families when choosing a healthcare provider. Continuous improvement in access to care, patient experience, and the expansion of telehealth services will further enhance the "Overall Health Score" for the Jacksonville area.