28757, Montreat, North Carolina Overall Health Score Hospital Score

The Hospital Score for the Overall Health Score in 28757, Montreat, North Carolina is 86 when comparing 34,000 ZIP Codes in the United States.

## Overall Health Score: Hospitals Near ZIP Code 28757

Navigating healthcare can feel like traversing a complex maze. For residents of the 28757 ZIP code, which encompasses the Hendersonville, North Carolina area, understanding the local hospital landscape is crucial. This review provides an "Overall Health Score" assessment, considering factors ranging from CMS star ratings and ER wait times to specialized services and telehealth offerings. The goal is to offer a clear, concise overview to aid informed healthcare decisions.

**The Flagship: Pardee UNC Health Care**

Pardee UNC Health Care, located in Hendersonville, serves as the primary healthcare provider for the area. It's a significant player, and its performance merits close scrutiny. Pardee, a member of the UNC Health Care system, holds a three-star rating from the Centers for Medicare & Medicaid Services (CMS). While this is a respectable rating, it indicates room for improvement compared to higher-rated hospitals. CMS star ratings are based on a composite of factors, including patient outcomes, safety of care, patient experience, and efficiency.

Pardee's emergency room (ER) wait times are a critical factor. While specific real-time data fluctuates, historical averages suggest wait times can vary. It’s advisable to check up-to-date wait times on the hospital's website or through third-party platforms. Longer wait times can indicate higher patient volume or resource constraints, potentially impacting the overall patient experience.

Pardee offers a range of specialized services. It has a dedicated cancer center, providing comprehensive oncology care, including chemotherapy, radiation therapy, and surgical oncology. The hospital also boasts a robust cardiology program, addressing heart-related issues with diagnostic and interventional procedures. Furthermore, Pardee houses a comprehensive women's health center, offering obstetrical and gynecological services.

Telehealth is another important consideration in modern healthcare. Pardee has expanded its telehealth offerings, particularly during and after the pandemic. Telehealth services can provide convenient access to care, especially for follow-up appointments, chronic disease management, and behavioral health consultations. The availability and scope of telehealth services are constantly evolving, so it's essential to check Pardee's website for the latest offerings.

**Other Options: Exploring Regional Healthcare Providers**

While Pardee is the primary hospital, residents might consider other options within a reasonable driving distance. These could include hospitals in Asheville, approximately 20-30 miles away. Mission Hospital, part of HCA Healthcare, is a major regional provider. However, this review focuses on healthcare options immediately accessible to residents of the 28757 ZIP code.

**Delving Deeper: Analyzing Key Performance Indicators**

Beyond the CMS star rating, other metrics provide valuable insights. Hospital readmission rates are a crucial indicator of quality of care. High readmission rates within 30 days of discharge can signal potential issues with post-discharge care, medication management, or patient education. Pardee's readmission rates, like those of all hospitals, are monitored by CMS and are available on the Hospital Compare website.

Another important factor is patient satisfaction. Patient experience scores, often gathered through surveys like the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS), reflect patients' perceptions of their care. These scores consider factors such as communication with doctors and nurses, responsiveness of staff, pain management, and the overall hospital environment.

**Specialty Centers and Services: A Closer Look**

The availability of specialized centers is a significant factor in assessing a hospital's capabilities. Pardee's cancer center, as mentioned earlier, is a vital resource for the community. The hospital also has a dedicated stroke center, providing rapid diagnosis and treatment for stroke patients. These specialized centers often employ highly trained specialists and utilize advanced technology.

The hospital's surgical capabilities are also important. Pardee offers a wide range of surgical procedures, including general surgery, orthopedic surgery, and minimally invasive surgery. The availability of advanced surgical techniques and technologies can impact patient outcomes and recovery times.

**Telehealth: Bridging the Distance**

Telehealth has become an increasingly important component of healthcare delivery, especially in rural areas. Pardee's telehealth offerings include virtual visits with physicians, remote monitoring of patients' vital signs, and online patient portals. These services can enhance access to care, reduce travel time, and improve patient convenience.

Telehealth statistics, such as the number of virtual visits and the types of services offered, can provide insights into the hospital's commitment to this technology. It's important to note that telehealth services are constantly evolving, and the availability of specific services may vary.

**ER Wait Times: A Critical Consideration**

ER wait times are a key indicator of a hospital's ability to manage patient volume and provide timely care. Long wait times can be stressful for patients and can potentially delay treatment. While specific wait times fluctuate, it's essential to monitor the hospital's performance in this area.

Real-time ER wait times are often available on the hospital's website or through third-party platforms. These platforms provide up-to-date information on wait times, allowing patients to make informed decisions about where to seek care.

**Community Impact and Resources**

Beyond clinical services, a hospital's community involvement is also important. Pardee UNC Health Care participates in various community outreach programs, such as health screenings, educational seminars, and support groups. These programs can improve community health and well-being.

The hospital also provides resources for patients and families, such as financial assistance programs, patient advocacy services, and language interpretation services. These resources can help patients navigate the healthcare system and access the care they need.

**Overall Health Score Summary**

Based on the factors discussed, Pardee UNC Health Care serves as the primary healthcare provider for the 28757 ZIP code. The hospital's three-star CMS rating suggests a need for ongoing improvement, but it provides a range of essential services, including a cancer center, cardiology program, and women's health center.

ER wait times are a key consideration, and it's advisable to check up-to-date information. Telehealth services are available and expanding.

The Overall Health Score for hospitals near the 28757 ZIP code is a dynamic assessment. It’s important to stay informed, consult with healthcare providers, and consider individual needs and preferences when making healthcare decisions. This review provides a starting point for understanding the healthcare landscape and making informed choices.