14609, Rochester, New York Overall Health Score Hospital Score

The Hospital Score for the Overall Health Score in 14609, Rochester, New York is 13 when comparing 34,000 ZIP Codes in the United States.

## Overall Health Score: Navigating Healthcare Near Rochester, NY (14609)

The 14609 ZIP code, encompassing parts of the city of Rochester, New York, sits in a region with a robust healthcare landscape. Residents have access to a variety of hospitals, clinics, and specialty centers. This review assesses the overall health score of the hospitals in the immediate vicinity, considering factors like quality of care, accessibility, and patient experience. This analysis will focus on the major players, providing a snapshot of their strengths and weaknesses to help residents make informed healthcare decisions.

**The Flagship: Strong Memorial Hospital**

Strong Memorial Hospital, the flagship facility of the University of Rochester Medical Center (URMC), is a dominant force in the region. It is a large, tertiary care center offering a comprehensive range of services. Strong Memorial consistently earns high marks for its advanced medical capabilities and research focus.

Strong Memorial holds a commendable four-star rating from the Centers for Medicare & Medicaid Services (CMS). This rating is based on a complex evaluation of various factors, including patient outcomes, safety of care, and patient experience. While not a perfect score, it signifies a commitment to quality and a level of care that exceeds national averages in many areas.

Strong Memorial boasts several nationally recognized specialty centers. The Wilmot Cancer Institute provides cutting-edge cancer treatment and research. The Golisano Children's Hospital offers specialized pediatric care, including a Level IV Neonatal Intensive Care Unit (NICU). The hospital also houses a renowned cardiac center, specializing in advanced heart procedures and treatments.

Accessibility is a key consideration. Strong Memorial has a large Emergency Department (ED), which typically sees a high volume of patients. While the hospital strives to maintain efficient operations, ER wait times can fluctuate. Patients should be prepared for potential delays, especially during peak hours. The hospital’s website and various online platforms provide real-time wait time updates, which can be a valuable resource for patients.

Telehealth services are increasingly important in modern healthcare. Strong Memorial has invested in telehealth infrastructure, offering virtual consultations and remote monitoring for various conditions. This can improve access to care, particularly for patients in rural areas or those with mobility issues. The hospital’s telehealth offerings are expanding, reflecting the growing demand for virtual healthcare options.

**Highland Hospital: A Community Focus**

Highland Hospital, also part of URMC, offers a different approach to care. It is a community hospital with a strong emphasis on patient-centered care and a focus on a wide range of services. Highland Hospital is known for its strong primary care network and its commitment to the local community.

Highland Hospital also holds a four-star CMS rating, reflecting its commitment to quality and patient safety. This rating is a testament to the hospital’s dedication to providing excellent care across various specialties.

Highland Hospital has a robust ED, which is often a crucial point of entry for patients needing immediate medical attention. While wait times can vary, Highland’s ED generally provides efficient service. The hospital is committed to providing timely care and minimizing patient wait times.

Highland Hospital has a strong focus on women's health, with a comprehensive obstetrics and gynecology program. The hospital's maternity services are well-regarded, offering a comfortable and supportive environment for expectant mothers. Highland also provides specialized care for seniors, including geriatric medicine and rehabilitation services.

Telehealth services are also available at Highland Hospital, providing patients with convenient access to virtual consultations and follow-up care. This is particularly beneficial for patients who may have difficulty traveling to the hospital for routine appointments.

**Rochester General Hospital: A Regional Presence**

Rochester General Hospital, part of Rochester Regional Health, is another major healthcare provider in the region. It is a large, full-service hospital offering a broad range of medical and surgical services. Rochester General serves a large patient population and plays a crucial role in the region’s healthcare ecosystem.

Rochester General Hospital holds a three-star CMS rating. While this rating is slightly lower than Strong Memorial and Highland, it still reflects a commitment to providing quality care. The hospital is continuously working to improve its performance and enhance patient outcomes.

Rochester General has a busy ED, providing critical care to a large number of patients. ER wait times can fluctuate depending on patient volume and the complexity of cases. The hospital strives to provide efficient and timely care, but patients should be prepared for potential delays.

Rochester General Hospital offers a wide array of specialty services, including cardiology, oncology, and orthopedics. The hospital has a strong surgical program, with experienced surgeons performing a variety of procedures. Rochester General is also known for its behavioral health services, providing mental health and addiction treatment.

Telehealth services are available at Rochester General, allowing patients to access virtual consultations and remote monitoring. This is particularly helpful for patients who live in remote areas or have mobility limitations.

**Other Considerations: Smaller Facilities and Urgent Care Centers**

Beyond the major hospitals, residents of the 14609 ZIP code have access to a network of smaller healthcare facilities and urgent care centers. These facilities can provide convenient access to care for less serious medical conditions.

Urgent care centers are a valuable resource for treating minor illnesses and injuries. They typically offer shorter wait times than hospital EDs, making them a good option for non-life-threatening conditions. Patients should be aware that urgent care centers may not have the same level of resources as a full-service hospital.

Primary care physicians are essential for maintaining overall health and wellness. Residents of the 14609 ZIP code have access to a variety of primary care practices, including those affiliated with the major hospitals and independent practices. Establishing a relationship with a primary care physician is crucial for preventative care and managing chronic conditions.

**Patient Experience: The Human Element**

Patient experience is a critical factor in assessing the overall health score of any hospital. Factors like communication, empathy, and the overall comfort of the environment significantly impact patient satisfaction. Hospitals are increasingly focused on improving the patient experience, recognizing its importance in driving positive outcomes.

Online reviews and patient surveys provide valuable insights into the patient experience at different hospitals. These reviews can highlight both positive and negative aspects of care, providing a more nuanced understanding of each facility. Patients are encouraged to share their experiences to help others make informed decisions.

**Conclusion: Navigating the Healthcare Landscape**

The healthcare landscape near the 14609 ZIP code is robust, with several major hospitals offering a wide range of services. Strong Memorial Hospital, with its four-star CMS rating and advanced medical capabilities, is a leading provider. Highland Hospital, also with a four-star rating, offers a community-focused approach. Rochester General Hospital, with a three-star rating, provides comprehensive services to a large patient population.

Residents should consider their individual healthcare needs and preferences when choosing a hospital. Factors like specialty services, ER wait times, and patient experience should all be taken into account. Utilizing resources like CMS star ratings, online reviews, and hospital websites can help patients make informed decisions.

Telehealth services are becoming increasingly important, providing convenient access to care. Patients should explore the telehealth offerings of different hospitals to determine if they meet their needs.

The healthcare landscape is constantly evolving. Hospitals are continuously working to improve their quality of care, patient experience, and accessibility. Residents of the 14609 ZIP code have access to a strong healthcare system, and by staying informed and proactive, they can navigate the system effectively and receive the best possible care.