14621, Rochester, New York Overall Health Score Hospital Score

The Hospital Score for the Overall Health Score in 14621, Rochester, New York is 15 when comparing 34,000 ZIP Codes in the United States.

## Overall Health Score: Hospitals Near Rochester, NY (ZIP Code 14621)

Navigating the healthcare landscape can be daunting. For residents of the 14621 ZIP code, encompassing parts of Rochester, New York, understanding the quality and accessibility of local hospitals is crucial. This review provides an "Overall Health Score" assessment, examining key factors like CMS star ratings, ER wait times, specialized services, and telehealth offerings, offering a clear picture of the healthcare options available.

**The Flagship: University of Rochester Medical Center (Strong Memorial Hospital)**

The University of Rochester Medical Center (URMC), including Strong Memorial Hospital, stands as the dominant healthcare provider in the region. It's a large, complex institution and a major teaching hospital. Strong Memorial is a flagship facility, offering a comprehensive range of services. Its reputation is well-established, drawing patients from a wide geographic area.

**CMS Star Rating and Performance:**

Strong Memorial Hospital currently holds a 3-star rating from the Centers for Medicare & Medicaid Services (CMS). This rating reflects the hospital's performance across various quality measures, including patient safety, mortality rates, readmission rates, and patient experience. While a 3-star rating indicates average performance, it's important to consider that CMS ratings are just one metric and can sometimes be slow to reflect recent improvements. URMC is actively working to improve its performance across all measured areas.

**Emergency Department (ED) Performance:**

Emergency room wait times are a critical factor for patients. Strong Memorial's ED is a high-volume facility. Wait times can fluctuate significantly depending on the time of day, day of the week, and the overall patient load. Data suggests average wait times can vary, but it's advisable to check real-time wait times on the URMC website or through apps like Google Maps before heading to the ED. The hospital has implemented strategies to improve ED efficiency, including triage protocols and dedicated fast-track areas for less critical cases.

**Specialty Centers and Services at URMC:**

URMC boasts a wide array of specialized centers and services. The Wilmot Cancer Institute is a regional leader in cancer care, offering advanced treatments, clinical trials, and comprehensive support services. The Golisano Children's Hospital provides specialized pediatric care, including neonatal intensive care, pediatric surgery, and a range of outpatient clinics. The hospital also has dedicated centers for cardiology, neurology, orthopedics, and transplant services. The hospital's research arm, the University of Rochester School of Medicine and Dentistry, contributes significantly to advancements in medical knowledge and patient care.

**Telehealth and Digital Health Initiatives:**

URMC has embraced telehealth to expand access to care. Telemedicine consultations are available for various specialties, allowing patients to connect with providers remotely. The hospital also offers remote patient monitoring programs for chronic conditions, such as diabetes and heart failure. Digital health initiatives include patient portals for accessing medical records, scheduling appointments, and communicating with care teams.

**Other Hospitals in the Area:**

While URMC is the dominant player, other hospitals provide healthcare services within a reasonable distance of the 14621 ZIP code. These facilities offer alternative options and contribute to the overall healthcare ecosystem.

**Rochester General Hospital (RGHS) - Part of Rochester Regional Health:**

Rochester General Hospital (RGHS), part of the Rochester Regional Health system, is another major hospital serving the Rochester area. It's located a short distance from 14621.

**CMS Star Rating and Performance:**

Rochester General Hospital currently holds a 3-star rating from CMS, similar to Strong Memorial. This indicates a level of performance comparable to the flagship hospital.

**Emergency Department (ED) Performance:**

RGHS's ED also experiences fluctuating wait times. Real-time wait time information is available online. The hospital has implemented strategies to improve patient flow and reduce wait times.

**Specialty Centers and Services at RGHS:**

RGHS offers a broad range of services, including cardiology, orthopedics, and surgical services. The hospital is known for its women's health services and its comprehensive stroke center.

**Telehealth and Digital Health Initiatives:**

RGHS has expanded its telehealth offerings, providing virtual consultations and remote monitoring programs. The hospital's patient portal allows patients to access their medical information and communicate with their care teams.

**Highland Hospital - Part of URMC:**

Highland Hospital, also part of the URMC system, provides a different healthcare experience. It's a community hospital with a focus on patient-centered care.

**CMS Star Rating and Performance:**

Highland Hospital has a strong reputation for quality and patient satisfaction. Its CMS star rating is not readily available, but the hospital's commitment to patient-centered care is well-regarded.

**Emergency Department (ED) Performance:**

Highland's ED typically experiences shorter wait times compared to the larger hospitals. This can be an advantage for patients seeking timely care.

**Specialty Centers and Services at Highland:**

Highland Hospital is known for its behavioral health services, including inpatient and outpatient mental health care. The hospital also offers a range of surgical services, including minimally invasive procedures.

**Telehealth and Digital Health Initiatives:**

Highland Hospital has integrated telehealth into its services, providing virtual consultations and remote monitoring options.

**Other Considerations and Factors:**

**Access to Primary Care:**

Access to primary care physicians is essential for preventative care and managing chronic conditions. The availability of primary care physicians in the 14621 area is generally good, with a mix of private practices and hospital-affiliated clinics. Patients should consider their insurance coverage and preferences when choosing a primary care provider.

**Insurance Coverage:**

Acceptance of insurance plans varies among hospitals and providers. Patients should verify that their insurance plan is accepted before seeking care.

**Patient Experience:**

Patient experience is a crucial aspect of healthcare quality. Hospitals strive to provide a positive patient experience, including clear communication, compassionate care, and a comfortable environment. Patient satisfaction surveys, such as those conducted by CMS, provide valuable insights into patient experiences.

**Overall Health Score Summary:**

The healthcare landscape near the 14621 ZIP code offers a range of options. URMC, with Strong Memorial Hospital as its flagship, provides comprehensive services and advanced specialty care. Rochester General Hospital offers another major option with a similar CMS rating. Highland Hospital, also part of the URMC system, provides a community-focused approach. The CMS star ratings provide a starting point for evaluating hospital performance, but it's crucial to consider other factors, such as ED wait times, specialty services, telehealth offerings, and patient experience. Patients should research their options, consider their individual needs, and choose the healthcare provider that best meets their requirements. While URMC is the dominant player, the presence of other hospitals ensures competition and provides patients with choices. The overall health score for the 14621 area is positive, with a strong foundation of quality healthcare services available. However, patients should actively research and choose the best option for their specific healthcare needs.