23662, Poquoson, Virginia Overall Health Score Hospital Score

The Hospital Score for the Overall Health Score in 23662, Poquoson, Virginia is 34 when comparing 34,000 ZIP Codes in the United States.

## Overall Health Score: Hospitals Near Newport News, VA (ZIP Code 23662)

Navigating the healthcare landscape can be daunting. For residents of Newport News, Virginia, specifically the 23662 ZIP code, understanding the quality and accessibility of local hospitals is crucial. This review provides an “Overall Health Score” assessment, considering factors like CMS star ratings, emergency room wait times, specialized services, and telehealth capabilities, to offer a comprehensive picture of the healthcare options available.

**The Flagship: Riverside Regional Medical Center**

The dominant healthcare provider in the area is Riverside Health System. Their flagship facility, Riverside Regional Medical Center, is a major player, and it's the first hospital we'll examine. Riverside Regional, located in Newport News, boasts a 4-star rating from the Centers for Medicare & Medicaid Services (CMS). This rating, while not perfect, indicates a generally good performance across various quality metrics. The CMS star ratings are based on a complex formula that evaluates areas like patient outcomes, safety of care, and patient experience.

Riverside Regional's emergency room (ER) wait times are a critical factor. While specific, real-time data fluctuates, publicly available information suggests that wait times can vary. Patients should be prepared for potential delays, especially during peak hours. It's always advisable to check current wait times using online tools or by calling the hospital directly before heading to the ER.

**Specialized Services at Riverside**

Riverside Regional offers a broad spectrum of specialized services. They have a robust cardiac care program, including advanced interventional cardiology and open-heart surgery. Their neuroscience institute provides comprehensive care for neurological conditions, including stroke treatment and neurosurgery. The hospital also houses a dedicated cancer center, offering radiation therapy, chemotherapy, and surgical oncology services. Furthermore, Riverside has a well-regarded maternity ward and offers a range of women's health services.

**Telehealth Integration at Riverside**

Riverside Health System has embraced telehealth to expand access to care. They offer a variety of virtual care options, including virtual urgent care visits and remote monitoring programs for chronic conditions. This is particularly beneficial for patients who may have difficulty traveling to appointments or who need convenient access to healthcare advice. The availability of telehealth services is a positive indicator of Riverside's commitment to patient-centered care.

**Other Hospitals to Consider: Sentara CarePlex Hospital**

While not directly within the 23662 ZIP code, Sentara CarePlex Hospital in Hampton is a nearby option that residents may consider. Sentara CarePlex also offers a range of services and is worth evaluating. Sentara CarePlex Hospital has a 3-star rating from CMS.

**ER Wait Times at Sentara CarePlex**

Like Riverside, ER wait times at Sentara CarePlex fluctuate. Patients should consult real-time data sources or call the hospital to get the most current information.

**Specialized Services at Sentara CarePlex**

Sentara CarePlex Hospital offers a range of specialized services, including a comprehensive stroke center and a dedicated heart program. They also provide surgical services, including orthopedics and general surgery.

**Telehealth at Sentara**

Sentara Health System has also invested in telehealth services. They offer virtual visits for various specialties, providing patients with convenient access to care.

**Smaller Facilities and Urgent Care Centers**

Beyond the major hospitals, residents of 23662 have access to urgent care centers and smaller facilities. These options can be useful for less serious medical needs, offering a quicker alternative to the ER. However, it's crucial to understand the limitations of these facilities. They may not have the same level of resources or specialized expertise as a major hospital.

**Factors Influencing Overall Health Score**

Several factors contribute to the "Overall Health Score" assessment. These include:

* **CMS Star Ratings:** While not the sole determinant, CMS ratings provide a valuable benchmark of hospital quality. Higher ratings generally indicate better performance.
* **ER Wait Times:** Long ER wait times can be a significant source of stress and can delay necessary treatment.
* **Specialized Services:** The availability of specialized services, such as cardiac care, cancer treatment, and neurosurgery, is critical for patients with complex medical needs.
* **Telehealth Capabilities:** Telehealth offers increased access to care and convenience for patients.
* **Patient Experience:** Patient satisfaction and feedback are essential indicators of hospital quality.
* **Accessibility:** Factors like location, transportation options, and insurance acceptance influence accessibility.

**Specific Considerations for 23662 Residents**

Residents of the 23662 ZIP code are in a relatively well-served area regarding healthcare. The proximity of Riverside Regional Medical Center provides access to a comprehensive range of services. The presence of Sentara CarePlex in nearby Hampton offers an additional option. However, it's essential to acknowledge that healthcare needs vary. Some individuals may require specialized care that is only available at specific facilities.

**Comparing Hospitals: A Quick Glance**

* **Riverside Regional Medical Center:** 4-star CMS rating, comprehensive services, strong telehealth presence, variable ER wait times.
* **Sentara CarePlex Hospital:** 3-star CMS rating, comprehensive services, strong telehealth presence, variable ER wait times.

**Important Considerations Beyond Ratings**

While CMS star ratings and ER wait times are important metrics, they don't tell the whole story. Patients should also consider:

* **Physician Credentials and Experience:** Research the qualifications and experience of the physicians who will be providing care.
* **Hospital Accreditation:** Accreditation from organizations like The Joint Commission indicates a commitment to quality and safety.
* **Patient Reviews and Testimonials:** Read online reviews and testimonials from other patients to gain insights into their experiences.
* **Insurance Coverage:** Ensure that the hospital and physicians accept your insurance plan.
* **Personal Preferences:** Consider factors like location, convenience, and the overall atmosphere of the hospital.

**Telehealth Stats and Trends**

Telehealth utilization has increased significantly in recent years, particularly during and after the COVID-19 pandemic. Hospitals in the Newport News area have adapted to this trend by expanding their telehealth offerings. While specific statistics on telehealth usage are constantly evolving, the trend indicates a growing acceptance and demand for virtual care. Telehealth can be particularly beneficial for follow-up appointments, medication management, and mental health services.

**The Overall Health Score Assessment**

Based on the available information, the "Overall Health Score" for hospitals near the 23662 ZIP code is generally positive. Riverside Regional Medical Center, the flagship facility, offers a good level of care with a 4-star CMS rating and a wide range of specialized services. Sentara CarePlex Hospital, located nearby, provides an additional option. However, patients should be aware of potential ER wait times and should carefully research their healthcare options based on their individual needs and preferences. The increasing availability of telehealth services is a positive development, enhancing access to care and convenience.

**Recommendations for 23662 Residents**

1. **Research:** Thoroughly research your healthcare options, considering factors like CMS ratings, ER wait times, specialized services, and patient reviews.
2. **Check ER Wait Times:** Before heading to the ER, check current wait times using online tools or by calling the hospital.
3. **Utilize Telehealth:** Explore telehealth options for convenient access to care.
4. **Consider Your Needs:** Choose a hospital that offers the specific services you need, considering your individual health conditions and preferences.
5. **Ask Questions:** Don't hesitate to ask questions about your care, your physicians, and the hospital's policies.
6. **Stay Informed:** Healthcare is constantly evolving. Stay informed about new developments and changes in the healthcare landscape.

This review provides a starting point for understanding the healthcare options available to residents of the 23662 ZIP code. It's crucial to conduct your own research and make informed decisions based on your individual needs and circumstances.