23702, Portsmouth, Virginia Overall Health Score Hospital Score

The Hospital Score for the Overall Health Score in 23702, Portsmouth, Virginia is 50 when comparing 34,000 ZIP Codes in the United States.

## Overall Health Score: Hospitals Near ZIP Code 23702 (Portsmouth, VA)

Navigating the healthcare landscape can be daunting. For residents of Portsmouth, Virginia, specifically those in the 23702 ZIP code, understanding the quality and accessibility of local hospitals is crucial. This review provides an "Overall Health Score" assessment, considering factors like CMS star ratings, ER wait times, specialty centers, and telehealth availability, offering a comparative analysis of the primary healthcare options in the area.

**Sentara Healthcare's Presence: A Dominant Force**

Sentara Healthcare maintains a significant presence in the region, shaping the healthcare options for 23702 residents. Their flagship hospital, Sentara Norfolk General Hospital, while not directly within the 23702 ZIP code, is a critical resource for Portsmouth residents due to its proximity and comprehensive services.

**Sentara Norfolk General Hospital: A Regional Powerhouse**

Sentara Norfolk General Hospital, located at 600 Gresham Drive, Norfolk, VA 23507, is a major tertiary care center. It holds a 3-star rating from the Centers for Medicare & Medicaid Services (CMS). This rating, while not the highest possible, reflects a generally acceptable level of quality, considering the complexity of the services offered. The hospital boasts a Level I Trauma Center, crucial for handling the most severe injuries and illnesses. This designation signifies the highest level of trauma care available, offering 24/7 immediate access to specialized surgeons, equipment, and resources.

Sentara Norfolk General is also a teaching hospital, affiliated with Eastern Virginia Medical School (EVMS). This affiliation often translates to access to cutting-edge treatments and a higher level of expertise, as medical students and residents are constantly learning and contributing to patient care. The hospital’s extensive specialty centers, including cardiology, oncology, and neurosurgery, further enhance its appeal.

**ER Wait Times: A Critical Metric**

ER wait times are a crucial factor in evaluating hospital performance. While specific, real-time wait times fluctuate, general trends can be observed. Sentara Norfolk General Hospital, due to its high volume and trauma center status, can experience longer wait times compared to smaller facilities. Checking real-time wait times on websites like Google or through the hospital's own online portal is recommended before seeking emergency care. The average wait time for Sentara Norfolk General is often in the range of 30-60 minutes, but it can vary significantly depending on the time of day, day of the week, and the severity of other patients' conditions.

**Sentara Obici Hospital: A Community Focus**

Located at 2800 Godwin Blvd, Suffolk, VA 23434, Sentara Obici Hospital serves the broader region, including many Portsmouth residents. It's a 4-star rated hospital by CMS, indicating a higher level of quality compared to Sentara Norfolk General. Obici Hospital offers a wide range of services, including a comprehensive heart program, a cancer center, and a dedicated women's health center. The hospital’s focus on community health and its positive CMS rating make it a strong contender for residents seeking quality care.

**ER Wait Times at Obici:**

ER wait times at Sentara Obici Hospital are generally shorter than at Sentara Norfolk General, often averaging under 30 minutes. This can be a significant advantage for patients seeking prompt medical attention.

**Sentara Leigh Hospital: A Local Option**

Sentara Leigh Hospital, located at 830 Kempsville Road, Norfolk, VA 23502, is another Sentara facility that is geographically closer to some parts of Portsmouth. It offers a range of services, including emergency care, surgical services, and specialized clinics. While its CMS rating is currently unavailable, it serves as a valuable option for residents seeking convenient access to healthcare.

**ER Wait Times at Leigh:**

ER wait times at Sentara Leigh Hospital are generally moderate, often falling between those of Norfolk General and Obici. Checking online resources for real-time updates is recommended.

**Bon Secours Maryview Medical Center: An Alternative Perspective**

Bon Secours Maryview Medical Center, located at 3636 High Street, Portsmouth, VA 23707, is a key player in the local healthcare market. It is a 3-star rated hospital by CMS. Maryview offers a full range of services, including a heart center, a cancer center, and a dedicated women's health center. Its location within the 23702 ZIP code makes it a convenient choice for many residents.

**ER Wait Times at Maryview:**

ER wait times at Bon Secours Maryview Medical Center are generally moderate, often comparable to Sentara Leigh Hospital. Real-time wait time information is readily available online.

**Specialty Centers: A Deep Dive**

Beyond general services, the availability of specialized care is a critical factor. Both Sentara Norfolk General and Bon Secours Maryview Medical Center offer comprehensive cardiology programs, including interventional cardiology and cardiac surgery. Sentara Norfolk General’s trauma center and its affiliation with EVMS provide access to advanced neurosurgical and trauma care. Both hospitals also have well-established cancer centers, providing a range of treatment options, including radiation therapy and chemotherapy. Sentara Obici Hospital also has a strong reputation for its heart program and cancer services.

**Telehealth: Expanding Access**

Telehealth services are becoming increasingly important, particularly for follow-up appointments, consultations, and chronic disease management. Both Sentara and Bon Secours offer telehealth options, allowing patients to connect with providers remotely. The availability of telehealth can significantly improve access to care, especially for patients with mobility issues or those living in more remote areas. The specific services offered via telehealth, such as virtual visits for primary care or specialist consultations, vary by provider and insurance coverage.

**Other Considerations: Patient Experience and Beyond**

Patient experience is another crucial aspect of hospital quality. Factors like cleanliness, staff responsiveness, and communication play a significant role in patient satisfaction. Online reviews and patient surveys can provide valuable insights into the patient experience at each hospital. Additionally, the availability of support services, such as social work, pastoral care, and patient education, can contribute to a more holistic approach to care.

**Overall Health Score Summary**

The "Overall Health Score" for hospitals near the 23702 ZIP code is complex and multi-faceted.

* **Sentara Norfolk General Hospital:** Offers comprehensive services, including a Level I Trauma Center and a teaching affiliation. However, it may experience longer ER wait times. Its CMS rating is 3-stars.
* **Sentara Obici Hospital:** Provides a strong community focus and a 4-star CMS rating. It offers a comprehensive range of services and shorter ER wait times compared to Norfolk General.
* **Bon Secours Maryview Medical Center:** Located within the 23702 ZIP code, offering convenient access. Its CMS rating is 3-stars.
* **Sentara Leigh Hospital:** Another Sentara facility, geographically closer to some parts of Portsmouth.

The "best" hospital for an individual depends on their specific needs. For trauma care, Sentara Norfolk General is the clear choice. For shorter ER wait times and a high CMS rating, Sentara Obici Hospital is a strong contender. Bon Secours Maryview Medical Center offers convenient access for residents within the 23702 ZIP code.

**Recommendations:**

Residents of the 23702 ZIP code should research each hospital based on their individual needs. Consider factors like:

* **Specific medical needs:** Does the hospital offer the required specialty services?
* **Insurance coverage:** Does the hospital accept your insurance plan?
* **Proximity:** How accessible is the hospital?
* **ER wait times:** Check real-time wait times before seeking emergency care.
* **Patient reviews:** Read online reviews to gauge patient satisfaction.
* **Telehealth availability:** Can you access telehealth services for follow-up care?

By carefully evaluating these factors, residents can make informed decisions about their healthcare and ensure they receive the best possible care for their needs. The healthcare landscape is constantly evolving, so staying informed and proactively seeking information is crucial for navigating the system effectively.